FAQs
Alpha refers to the decentralized world of blockchain. With SunAlpha, all your transactions happen directly on the blockchain through major DEX integrations...
Mon, 6 Oct, 2025 at 9:32 AM
No, you don’t need to repeat your KYC. Once you accept SunAlpha’s terms and conditions, we will securely share your KYC details with SunAlpha.
Mon, 6 Oct, 2025 at 10:16 AM
You can reach out to our support team anytime directly from the SunCrypto app. Just click on the support option to start a chat with us.
Mon, 6 Oct, 2025 at 10:43 AM
No, SunAlpha is not a self-custody wallet. You don’t hold private keys directly. Instead, your assets are securely managed and integrated with multiple bloc...
Mon, 6 Oct, 2025 at 10:46 AM
No, SunAlpha is only available through the SunCrypto app.
Mon, 6 Oct, 2025 at 10:47 AM
No, tokens cannot be moved between SunCrypto and Alpha as both are separate features with independent portfolios.
Mon, 6 Oct, 2025 at 10:49 AM
No, you don’t need to make any separate deposits. Your existing funds in SunCrypto will be used for Alpha transactions. Whenever you trade on Alpha, the amo...
Mon, 6 Oct, 2025 at 10:51 AM
Yes, standard blockchain gas fees apply to all transactions.
Mon, 6 Oct, 2025 at 10:53 AM
No, direct deposits from external wallets are not allowed. Doing so may result in permanent loss of funds due to compliance reasons.
Mon, 6 Oct, 2025 at 10:54 AM
On every trade, SunCrypto charges a 1% trading fee that is inclusive of 18% GST. Additionally, blockchain gas fees apply separately based on network traffic.
Mon, 6 Oct, 2025 at 10:56 AM