FAQs

Which blockchains are supported on SunAlpha?
SunAlpha supports multiple major blockchains such as Ethereum, BSC, Polygon, Arbitrum, Base, and Solana, with more being added regularly.
Mon, 6 Oct, 2025 at 2:43 PM
Can my balance be spread across multiple chains?
Yes. For example, if you trade USDT across Polygon and BSC, your balance may spread across both chains. It’s similar to having money across multiple bank ac...
Mon, 6 Oct, 2025 at 2:45 PM
What are gas/network fees?
Gas fees are blockchain charges paid to validate and secure transactions. These fees vary depending on network traffic.
Mon, 6 Oct, 2025 at 2:47 PM
How do you list tokens on SunAlpha?
We integrate tokens directly from major DEXs. With 5000+ tokens already available, our listing process ensures wide availability while keeping user safety a...
Mon, 6 Oct, 2025 at 2:48 PM
Why does my average buying price fluctuate?
Token values are displayed in INR, but trades are executed in USDT. So, fluctuations happen due to changes in the INR–USDT exchange rate, not because of tok...
Mon, 6 Oct, 2025 at 2:50 PM
My Buy/Sell transaction is stuck. What should I do?
Most transactions are completed within a few seconds to minutes. In rare cases, it might take up to 30 minutes. If it still doesn’t go through, please conta...
Mon, 6 Oct, 2025 at 2:52 PM
Is TDS charged on Buy/Sell transactions in SunAlpha?
Yes, a 1% TDS is applicable on every trade in Alpha, as per Indian regulations.
Mon, 6 Oct, 2025 at 2:54 PM
Do I need to pay tax on Alpha transactions?
Yes, apart from the 1% TDS deducted on every trade, you are also required to declare and pay 30% capital gain taxes on your profits while filing ITR, as per...
Mon, 6 Oct, 2025 at 2:56 PM
What if I cannot sell my token due to low liquidity?
If your token has low liquidity, it means there aren’t enough buyers. You may need to sell in smaller portions or wait until trading volume increases. Be ca...
Mon, 6 Oct, 2025 at 2:57 PM
Is there any monthly subscription or fee for using SunAlpha?
No, SunAlpha is completely free to use, just like all other features on the SunCrypto app.
Mon, 6 Oct, 2025 at 3:01 PM