Every year, banks perform financial year-end closing activities, which may lead to delays in processing transactions. Due to these banking constraints, INR deposits and withdrawals may take up to 72 hours (3 days) to reflect in your account. This is a routine banking process and not an issue from SunCrypto's end.


What You Need to Know


  • Withdrawal & Deposit Delays: Processing times may extend due to banking maintenance. Some transactions might take up to 72 hours (3 days) to complete.

  • Funds Are Safe: Your funds remain 100% safe with SunCrypto. These delays are only due to external banking operations.

  • Normal Operations Resume Soon: As soon as banks stabilize their operations, we will ensure that all pending transactions are processed at the earliest.


Remember, in case your transaction is pending, please be assured that our team is actively monitoring the situation and working to process transactions as quickly as possible.


⚠️NOTE: We kindly request users not to create multiple support tickets for the same query. Rest assured, as soon as banking channels are fully operational, your transaction will be processed at the earliest. Our team is working diligently to ensure minimal disruptions.


While these delays may be inconvenient, they are a standard part of banking operations during the financial year-end. We appreciate your patience and trust in SunCrypto. Rest assured, we are committed to providing you with the best service and will ensure all transactions are processed as soon as possible.


For any further assistance, feel free to contact our support team at [email protected].


Disclaimer: Crypto products and NFTs are unregulated and can be highly risky. There may be no regulatory recourse for any loss from such transactions.